Disciplinary Process

The National Social Security Association reserves the right to revoke the NSSA® designation in cases where an advisor is found to have misrepresented their credential, used the designation in a misleading or unethical manner, or engaged in behavior that violates professional standards.

The disciplinary process includes the following steps:

Complaint Submission: A written complaint or concern may be submitted by a client, peer, or regulatory body regarding an individual’s conduct as it pertains to the NSSA® designation.

Initial Review: The NSSA Compliance Team reviews the submission to determine whether the complaint is credible and pertains to the use of the NSSA® designation.

Notice to the Designee: If the complaint is deemed actionable, the designee will be notified in writing and given an opportunity to respond to the allegations.

Evaluation of Findings: The Compliance Team evaluates all submitted materials, including the designee’s response, and determines if there was a breach of ethical or professional conduct.

Disciplinary Action: Depending on the severity of the issue, possible actions may include a formal warning, temporary suspension, or permanent revocation of the NSSA® designation and removal from the member directory.

Right to Appeal: Designees have the right to appeal a revocation decision by submitting a written request for reconsideration with supporting evidence.

All actions are documented and handled confidentially unless disclosure is required by law or regulation.